Freelance Computer Services
Computer repair and IT support for the East Valley and North Phoenix
Computer and IT services for the East Valley and North Phoenix
Repairs, data recovery, business networks, managed IT and new or refurbished computers, all from one locally owned company that has looked after Arizona since 1991. Windows, Mac and Linux, every brand, homes and businesses.
Homes and businesses
Computer repair and diagnostics
Laptops, desktops, Macs, gaming rigs and business workstations, from every brand. We find the real cause, tell you the price, and fix it properly, often the same or next day.
Hardware repairs
Motherboards, power supplies, memory and hard drives diagnosed and replaced.
Screens and displays
Cracked laptop screens, failing LCD panels and monitor problems.
Power and batteries
Battery replacements, loose or broken charging ports, and power adapters.
Gaming PC service
Overheating, graphics card trouble, thermal paste, cooling and performance tuning.
Slow computer tune-ups
Full diagnostics, cleanup and component upgrades that bring an older machine back to speed.
Virus and malware removal
Viruses, spyware and ransomware found and removed, with protection set up to help keep them out.
Photos, documents, business files
Data recovery
When files you cannot replace are trapped on a dead or damaged drive, stop using it and call us. We tell you what is recoverable and what it costs before any work begins.
Failed hard drives
Drives that click, will not spin up, or are no longer recognized by the computer.
Deleted files
Files removed by accident, emptied from the trash, or lost when a drive was formatted.
Corrupted systems
Damaged file systems and computers that will not boot, with your data still inside.
Malware damage
Files scrambled or hidden by viruses and ransomware.
Physical damage
Water, electrical surges and fire damage to laptops and drives.
RAID and NAS
Multi-drive arrays and network storage devices used by businesses and home offices.
- Free first assessment
- No data, no charge
- Emergency recovery available
- Data migration to a new machine
Small and mid-size companies
Business IT support
Everything an office needs to keep working, from the server in the closet to the Wi-Fi in the break room, delivered by people who explain things in plain English and scale with you.
Server management
Windows and Linux servers set up, configured, monitored and maintained.
Networks and Wi-Fi
Network design, installation, cabling and reliable wireless coverage for the whole office.
Security
Firewalls, VPNs for remote staff, and security set up to protect your data and your people.
Workstation support
Desktop and laptop support for your staff, including new-hire setups and day-to-day help.
Microsoft 365 and cloud
Email, file sharing and cloud migrations planned and handled without disrupting work.
Contract IT and consulting
Extra hands for projects, plus straight advice on what to buy, upgrade or leave alone.
Proactive, not reactive
Managed IT service plans
Instead of calling when something breaks, let us catch it before you notice. We monitor your systems around the clock, keep them patched, protected and backed up, and staff a live help desk 24/7 with Level 1, 2 and 3 technicians.
Compare the plans
Essential
For individuals and home users
24/7 help desk, remote support, monitoring, virus protection and software updates.
Business
For small businesses and startups
Adds proactive network monitoring, onsite support, server management, backups and priority response.
Enterprise
For mid-size and growing companies
Adds a dedicated account manager, advanced cybersecurity, disaster recovery planning and strategic consulting.
However suits you best
Onsite, remote and in-shop service
Some problems are best fixed where the computer lives, some can be sorted in minutes by remote session, and some need the workbench. We pick the fastest route for your situation and keep downtime to a minimum.
- Mesa
- Chandler
- Gilbert
- Tempe
- Scottsdale
- Phoenix
- North Phoenix
- Ahwatukee
- San Tan Valley
- Cave Creek
- Nationwide by remote
Onsite visits
We come to your home or office and diagnose the problem in the environment where it happens.
Remote support
A secure remote session for software problems and quick fixes, often the same day you call.
Shop repairs
Bigger jobs come back to our secure facility, then we reinstall and test everything at your place.
Same-day emergencies
Emergency response is available the same day, and the emergency line is answered 24/7.
Evenings and weekends
Appointments outside office hours when your schedule or your business needs them.
Anywhere in the country
Remote help desk and managed services for clients outside Arizona.
Matched to the job and the budget
New, custom and refurbished computers
Tell us what you need the machine to do, and we will recommend or build the right one, set it up, and move your files across. Honest advice, even when the less expensive option is the right one.
Custom gaming PCs
Built around the games you play, your monitor and your budget.
Business workstations
Reliable desktops configured for your software and your network.
Home and office laptops
The right laptop for the work, set up and ready to go.
Refurbished systems
Professionally refurbished computers that stretch a budget without cutting corners.
Servers
Servers sized for small and mid-size businesses, installed and configured.
Networking equipment
Routers, switches, firewalls and wireless access points.
How a job works
The same four steps whether it is one laptop or a whole office.
Tell us what is wrong
Call Rick or send an email. Describe what is happening and how urgent it is.
Diagnosis and a price
We find the cause and tell you what it takes to fix and what it costs, before any work starts.
The fix
Onsite, by remote session or in our shop, whichever gets you working again fastest.
Test and hand back
Everything is tested before we call it done, and you know exactly what was fixed and why.
- Upfront pricing, no hidden fees
- Senior and veteran discounts
- Windows, Mac and Linux
- Locally owned since 1991
Common questions
Not covered here? Call and ask. You will get a straight answer.
How much does a repair cost?
It depends on what is wrong, so we diagnose first and give you the price before any work begins. There are no hidden fees, and seniors and veterans get a discount.
How long will my computer be gone?
Many repairs are finished the same day or the next. Remote fixes often happen while you are on the phone. Parts orders and data recovery can take longer, and we will tell you up front.
Should I keep using a drive that is failing?
No. If a drive is clicking, slow to start or disappearing, turn the computer off and call. Every extra hour of use can make recovery harder.
Do you work on Macs and Linux?
Yes. Our technicians support Windows, Mac and Linux equally, along with every major brand and custom builds.
Is it worth repairing an older computer?
Sometimes yes, sometimes no. We will tell you honestly whether a repair or upgrade makes sense, or whether a new or refurbished machine is the better value.
Do you only work with businesses?
Not at all. We look after individuals, families and home offices as well as small and mid-size businesses.
Not sure which service you need? Call Rick.
(480) 695-2294Describe the problem and we will point you to the right fix. Open Monday to Friday 8 to 6, Saturday 9 to 3, and the emergency line is answered 24/7.
Download all our services as a flyer (PDF, 2 pages)