Freelance Computer Services
Computer repair and IT support for the East Valley and North Phoenix
Managed IT plans that work as hard as you do
Stop reacting to IT disasters and start preventing them. We watch your computers and network around the clock, keep them secure and backed up, and answer a live help desk 24/7, so you can get on with running your business.
- Without a plan
- You call after something breaks
- With a plan
- We catch it before you notice
Everything you need to stay protected
Managed IT is designed to prevent problems, protect your data and keep your business running, day and night.
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Proactive network monitoring
Constant watch over your network, so threats and failing hardware are caught while they are still small and cheap to fix.
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Layered cybersecurity
Business-grade firewalls, antivirus tools and proven security practices protecting your data, your people and your equipment.
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Complete infrastructure care
Servers, workstations and network hardware kept patched, updated, configured and running at their best.
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Onsite and remote support
Remote sessions for quick fixes, and a technician at your door when the job needs hands on the hardware.
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24/7 live help desk
Real people with Level 1, 2 and 3 skills, answering nights, weekends and holidays, not just office hours.
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Preventive care that saves money
Less downtime, longer-lasting equipment and fewer emergency repair bills, because problems get stopped early.
Choose your level of protection
Three plans that scale from one person at home to a growing company. Each one builds on the plan before it.
Essential
For individuals and home users who want reliable help on call.
- 24/7 help desk access
- Remote support
- Basic system monitoring
- Virus and malware protection
- Software updates
- Level 1 and 2 tech support
- Email support
Priced to fit your setup
Get an Essential quoteBusiness
For small businesses and startups that cannot afford downtime.
- Everything in Essential, plus
- Proactive network monitoring
- Onsite support included
- Server management
- Data backup solutions
- Level 1, 2 and 3 support
- Priority response times
- Network security audits
Priced to fit your setup
Get a Business quoteEnterprise
For mid-size and growing companies that want IT fully handled.
- Everything in Business, plus
- Dedicated account manager
- Advanced cybersecurity
- Cloud integration services
- Disaster recovery planning
- Custom service level agreements
- Strategic IT consulting
- Unlimited support hours
Priced to fit your setup
Get an Enterprise quoteEvery plan is quoted for your number of computers and what you need covered. You can move up or down a level at any time.
Side by side
Every plan comes with the same customer-first service. Here is exactly what changes as you move up.
| Feature | Essential | Business | Enterprise |
|---|---|---|---|
| 24/7 live help desk | Included | Included | Included |
| Remote support | Included | Included | Included |
| System monitoring | Basic | Proactive | Proactive |
| Virus and malware protection | Included | Included | Included |
| Onsite support | No | Included | Included |
| Server management | No | Included | Included |
| Data backup and recovery | No | Included | Included |
| Priority response times | No | Included | Included |
| Dedicated account manager | No | No | Included |
| Strategic IT consulting | No | No | Included |
Getting started is simple
Setup typically takes 24 to 48 hours from your go-ahead.
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Consultation
We talk through your needs, look at your current setup, and recommend the plan that fits.
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Setup and onboarding
We install monitoring tools, tighten security and set up your help desk access.
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24/7 monitoring
We watch your systems 24/7, catching issues early and keeping everything tuned.
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Ongoing support
Call the help desk any time, get regular updates, and stop worrying about IT.
Local expertise, nationwide reach
Being based in Mesa means fast, reliable onsite support across the Valley. Remote monitoring and the help desk mean we can look after clients anywhere in the country. Either way, you work with the same team, who get to know your business and your systems.
- Mesa
- Chandler
- Gilbert
- Tempe
- Scottsdale
- Phoenix
- Ahwatukee
- San Tan Valley
- Cave Creek
- Nationwide by remote
Questions about managed plans
Anything else, call and ask. You will get a straight answer.
What exactly is included in a managed service plan?
Every plan includes 24/7 help desk access, system monitoring, virus and malware protection, software updates and remote support. Business adds onsite support, server management, backups and proactive network monitoring. Enterprise adds a dedicated account manager, advanced cybersecurity, disaster recovery planning and strategic consulting.
How quickly do you respond to issues?
The help desk is staffed by real people 24 hours a day, 365 days a year. Business and Enterprise clients get priority response, and emergencies are handled immediately on every plan.
Can I change plans later?
Yes. Plans are built to grow with you, so you can move up or adjust your level of service whenever your needs change.
Do you support businesses outside Arizona?
Yes. Clients in the Valley get onsite visits as well as remote support. Clients elsewhere in the country get full remote monitoring and help desk service.
What makes your managed IT different?
A customer-first philosophy that goes back to 1991, and a founder who has worked in IT since 1978. You are not dealing with a faceless corporation. You work with the same people, who learn how your business runs and explain things in plain English.
Ready to stop worrying about IT?
(480) 695-2294Start with a free consultation. We will look at what you have, tell you what needs attention, and recommend the plan that fits, with a price before anything is signed.